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Terms of payment

Methods and terms of payment

 

  • The credit card shall be charged for the full amount according to the terms and conditions of the accepted offer.
  • We accept the following credit cards: MasterCard, Maestro and Visa.
  • The credit card shall be charged in the currency indicated in the offer/quote and the issued invoice.
  • our personal data, as well as your credit card information, shall be completely protected. Data transfer shall be carried out via a secure server.
  • Refund issued to the credit card shall be performed under the following conditions:
    • Refund may be requested up to 14 days prior to arrival.
    • Refund shall be made in the same manner used for the transaction.
  • In case the credit card charge was unsuccessful, we reserve the right to cancel the order.
  • If you have any questions, feel free to contact us at:
POINT OF SALE

Hotel Kimen – Cresanka d.d.
Headquarters: Melin I /16
OIB (PIB): 47639427219
T: +385 51 571 322
F: +385 51 571 414
E: hotelkimen@hotelkimen.com

Statement on protection and collection of personal data and the use thereof

Cresanka d.d. shall collect only necessary, basic personal data regarding customers that are required for the purpose of fulfilling business obligations. The collected personal data shall be securely stored and used only for the purposes for which it was collected and can be accessed only by authorised employees.

All Cresanka d.d. employees and business partners shall be responsible for compliance with the principles of privacy protection.

WSPay usage statement

Cresanka d.d. uses WSPay for online payments.

WSPay is a secure system for online payments, real-time credit and debit card payments, and other payment methods. WSPay ensures the customer and the trader with secure card data entry and transfer, as confirmed by the PCI DSS certificate. WSPay uses the 256-bit encryption SSL certificate and TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transfer.

Statement on personal data transfer protection

Protection of personal data pursuant to the General Data Protection Regulation of the European Parliament and of the Council – Regulation (EU) 2016/679 and the implementation of the General Data Protection Regulation.

WSPay, as the provider of the credit card authorisation and payment service, handles personal data in the role of the processor and treats personal data in accordance with the General Data Protection Regulation of the European Parliament and of the Council – Regulation (EU) 2016/679 and the strict rules of the PCI DSS L1 regulation on the protection of data entry and transfer.

WSPay uses the 256-bit encryption SSL certificate and TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transfer.

The personal data used for the purpose of authorisation and payment, i.e. performance of obligations under or pursuant to the Agreement, shall be considered confidential data.

WSPay does not process nor use personal data for any purpose other than the performance of the authorisation and payment agreement.

WSPay guarantees the fulfilment of all terms and conditions set out in the applicable personal data protection regulations for personal data processors, in particular to take all necessary technical, organisational and safety measures, which is specifically confirmed by the PCI DSS L1 certificate.